It doesn’t cost a thing to be punctual, professional, and polite. I credit a ton of my success to the fact that my parents instilled these values in me at an early age. Write thank you notes to people who help you. Shake people’s hands firmly and look them directly in the eye. Show up on time. Dress up for seminars that warrant dressing up. Spell-check everything. Say “please” and “thank you.” You’d be amazed at how far these things go – seriously. Dale Carnegie’s book How to Win Friends and Influence People should be required reading in every high school for this very reason.

Eric Cressey

Have you ever wondered what separates the average coaches from the best of the best?