Privacy Policy

Cressey Training Systems, LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through your use of our website, products, services, certifications, coaching programs, and related interactions.

By accessing or using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Billing address
• Account registration details
• Information submitted through forms, purchases, or communications

When you make a purchase, payment information is processed through third-party payment providers such as Stripe or PayPal. We do not store complete credit card numbers or sensitive payment credentials on our servers.

We may also automatically collect certain technical and usage-related information when you access our website, including:

• IP address
• Browser type
• Device and operating system information
• Referring URLs
• Pages visited
• Time spent on pages
• Usage activity and interaction data

This information may be collected using cookies, pixels, analytics tools, and similar tracking technologies.

How We Use Information

We may use collected information for legitimate business and operational purposes, including to:

• Process transactions and fulfill purchases
• Deliver digital products, certifications, and services
• Provide customer support
• Manage accounts and user access
• Communicate regarding purchases, updates, or services
• Improve website functionality and user experience
• Analyze website usage and performance
• Detect, prevent, and investigate fraud or unauthorized activity
• Enforce our Terms of Use and protect intellectual property rights

Email Communications

By providing your email address or purchasing products or services through our website, you consent to receive communications from us, including:

• Transactional and account-related emails
• Customer service communications
• Marketing, promotional, and informational emails

You may unsubscribe from promotional emails at any time using the unsubscribe link included in such communications. However, we may continue sending non-promotional communications related to your account, purchases, or ongoing business relationship.

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted third-party service providers that assist in operating our business and delivering services. These may include:

• Payment processors
• Email marketing providers
• Hosting providers
• Analytics services
• Video and content delivery platforms such as Vimeo
• Cloud storage providers such as Amazon Web Services (AWS)

These providers are granted access only to the information necessary to perform their services and are expected to maintain appropriate confidentiality and security measures.

We are not responsible for the independent privacy or security practices of third-party services, and your interactions with such providers are governed by their respective policies.

Cookies and Tracking Technologies

We may use cookies, pixels, and related technologies to:

• Improve website performance and functionality
• Personalize user experiences
• Analyze traffic and usage trends
• Support marketing and advertising efforts

This may include the use of analytics and advertising tools such as:

• Google Analytics
• Meta Pixel

These technologies may collect information regarding your interactions with our website and may be used for targeted advertising purposes.

Most web browsers allow you to control or disable cookies through browser settings; however, disabling cookies may affect website functionality.

Security and Access Monitoring

To protect our digital products, services, and intellectual property, we may collect and retain technical and access-related information, including:

• IP addresses
• Login activity
• Download activity
• Access logs and security records

This information may be used to maintain platform security, prevent unauthorized sharing or misuse of content, investigate suspicious activity, and enforce our agreements and legal rights.

International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

By using our website or services, you consent to the transfer, processing, and storage of your information in jurisdictions that may have different data protection laws than those in your location.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration. These safeguards may include:

• Encryption technologies
• Secure server infrastructure
• Restricted access controls

Despite these efforts, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security, and you acknowledge and accept these inherent risks when using our website and services.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain
• Request correction of inaccurate information
• Request deletion of personal data
• Object to or limit certain processing activities
• Opt out of certain communications or uses of data

To exercise any applicable rights, please contact us using the information provided below. We will respond in accordance with applicable laws and regulations.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide products and services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements and policies

When information is no longer required, we will take reasonable measures to securely delete, anonymize, or dispose of it.

Third-Party Websites

Our website may contain links to third-party websites or services not owned or controlled by Cressey Training Systems, LLC.

We are not responsible for the content, security, or privacy practices of third-party websites, and your use of such websites is at your own risk.

Promotions and Joint Ventures

From time to time, we may offer promotions, contests, partnerships, or joint ventures with third parties. Participation may require the submission of personal information, which may be shared with sponsoring or partner entities as disclosed at the time of participation.

Participation in such activities is voluntary.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

If we become aware that personal information has been collected from a minor, we will take reasonable steps to delete such information.

Changes to This Privacy Policy

This Privacy Policy reflects our current practices and may be updated, modified, or revised at any time at our sole discretion.

Any changes will become effective immediately upon posting the updated Privacy Policy on this page. Continued use of the website or services following any changes constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or our data practices, you may contact us at:

Cressey Training Systems, LLC

Email:
CSPMass@gmail.com
CSPFlorida@gmail.com